The Qtek Pocket PC is designed to offer GSM and 'always on' high-speed GPRS network connectivity for Microsoft's Windows Mobile 2003 Second Edition software applications. Based on Microsoft® Windows®, so using it is easy. Comes standard with all the must have Microsoft® Pocket PC tools such as Word, Excel, Outlook, Explorer, and Media Player. Sharp, full colour, touch sensitive screen that good it has to seen to be believed. The best mobile companion to Microsoft® Outlook. Access to much of the same information and services on your PC like calendar, emails and task list. View and update appointments as you go. Read & reply to emails no matter where you are. Use handwriting recognition to speed type. Talk safely whilst driving with the hands free car kit. Turn off the radio function to continue reviewing emails, appointments & documents during a flight. Send updated information between your i-mate™ Pocket PC and your PC like new appointments via Microsoft® ActiveSync. Sync to either Microsoft® Outlook® or Lotus Notes®. Make/receive phone calls just like your mobile. See who’s calling by their picture. Use your push-to-talk stereo head set or go on hands free speaker mode. Fast texting thanks to the touch sensitive screen and predictive text. Automatic triband worldwide operation. Access any web site you like from wherever you are. GPRS for high speed internet browsing. Quickly access information whilst on the road whenever you need it. No wires or messy add ons – just click and surf. Send and receive emails via your chosen internet based providers like Hotmail, MSN and Yahoo. No need to change your email address. Keep on top of your work based email by accessing them whilst away from the office. Send creative messages including pictures, text, video and sound to your friends MMS capable mobiles or to their home/work PCs via email. Keep in regular contact with your family, friends and colleagues via the built in MSN® Messenger service. Use the inbuilt camera to take photos or video clips of your family & friends. One touch button camera access so you can quickly capture the moment. You can even zoom in for a closer look. Save your pics in digital JPEG format. Using Windows® Media Player, watch video clips in TV like quality. Listen to your favourite tracks. You can even transfer and play MP3 music files from your PC. Put an end to your door bell like ring tone – use real music instead. With 128MB RAM built in, plus a secure digital (SD) slot for even extra storage means you can store more of anything you like - more emails, more music. Add your own touch with your customised home screen and ringtones. Take your own pictures with your inbuilt digital camera and use them as your wallpaper. Use Bluetooth, WiFi or Infrared to communicate wirelessly with other devices like PCs and printers. In the box: Qtek 2020i Pocket PC Nylon slipcase Users Manual Desktop software on CD including Outlook 2002 Mains Charger Direct Charging adaptor Desktop Cradle PH17B Battery Stereo Headset 2 styli, (one in the unit and one spare)